Job Details

CAP METRO: Configuration & Change Management Specialist


Under general direction, performs complex configuration duties in support of the capital projects. Provides guidance and assistance in configuration management and change management activities to be compliant with Federal Transit Administration (FTA) and Federal Railroad Administration (FRA) regulations. Lead the coordination of the Change Control Board (CCB) and related processes and documentation; the controlled document program, including control of electronic versions from native draft through updates, approval and release; maintain completed CCB and change order records in the electronic document management system; conduct periodic audits of contracts for compliance with configuration and change management requirements; research trends, means, and methods for improving processes and deliverables for our customers; develop standardized templates, processes and training; provide configuration support to those assigned to the capital projects, other departments and divisions, third parties and agencies. Demonstrated experience in providing guidance and assistance in configuration management and change.

Equipment and Applications

Must be proficient in using business and communications software, preferably Microsoft Office 365 which includes Word, Excel, PowerPoint, Outlook, Teams, SharePoint, and other modules as needed.

Minimal travel may be required.nsure a positive safety culture is maintained by supporting the health, safety, and security of employees within the department.

Work is generally performed in an office environment but requires occasional visits to construction job sites. Job may entail considerable levels of stress as this job works with multiple project timelines and is responsible for managing employees performing work of a complex nature.

Subject to standing, walking, bending, reaching, stooping, and lifting of objects up to 25 pounds; may occasionally be exposed to dangerous machinery, extreme weather conditions, physical harm, hazardous chemicals, and extreme noise when conducting site visits and working in the field.

ATP promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.

Reasonable accommodations may be made to enable individuals with disability to perform the essential functions as previously described.

The Austin Transit Partnership is deeply committed to building a workplace where inclusion is not only valued but prioritized. We are proud to be an equal opportunity employer and committed to creating a welcoming and diverse environment. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, pregnancy, age, or any other protected characteristic as outlined by federal, state, or local laws. ATP makes hiring decisions based solely on qualifications, merit, and organization needs at the time.

Primary Duties

  • Note: The essential duties and primary accountabilities below are intended to describe the general content of and requirements of this job and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities may be documented in the incumbent’s performance goals and objectives as outlined by supervisor or manager. •Oversee Configuration and Change Management process, policy, and tools.
  • Train required staff on configuration-related policies, procedures, and tools.
  • Perform change control management including change documentation change orders for internal processing, and ensure change requests are complete.
  • Report on progress and provide analysis of associated risks for trend reporting; track changes and coordinates with consultants and contractors as needed to ensure contract compliance; establish cost exhibit to accurately reflect task work breakdowns; develop allocation or distribution rules for accurate accounting of costs against the contract.
  • Serve as chairperson to the Change and Configuration management meetings and record disposition, comments, and action Items; update approved change requests as needed; follow up on action items and implementation tasks to ensure completion;
  • Ensure the proper baseline identification of configuration items, perform periodic audits, and provide verification of version release configuration items.
  • Actively participate in technology initiatives for configuration and document control.
  • Co-chair and manage Configuration Control Boards.
  • Ensure compliance with federal, state, and local laws, regulations, codes, and/or standards in work products of the department.
  • Present configuration and change management policy and procedures items to the agency staff.
  • Ensure a positive safety culture is maintained by supporting the health, safety, and security of employees within the department.
  • Perform other duties as required and/or assigned.

Desired Education & Experience

  • Bachelor’s degree in construction management, public administration, business, or related field.
  • Five (5) years of engineering, construction, or transportation industry configuration management change coordination and change processing experience that involves heavy records and data management, communication, and organizational management skills.
  • OR An equivalent combination of education, experience, knowledge, skills, abilities, and other characteristics consistent with the required qualifications.

Desired Skills & Abilities

  • Demonstrated program knowledge in the configuration management process must include configuration identification, control, audit, and status; establishing configuration management policies, procedures, review cycles, instructions, and standards; engineering change proposal evaluations,
  • Thorough knowledge of transit and transportation practices, particularly required processes and procedures for major transit investment projects, and knowledge of both bus and rail technologies and programs.
  • Knowledge and understanding of federal and other requirements and processes with specific focus on Federal Transit Administration New Starts process and requirements.
  • Strong collaborative and relationship-building skills required, must be able to establish and maintain effective working relationships with senior staff (internally and externally), policymakers and others who are positioned to help advance major planning projects and initiatives.
  • Highly developed oral and written communication and presentation skills. Demonstrated ability to evaluate different alternatives and select or recommend the one that best meets the business and professional need of the situation without regard for personal biases.
  • Ability to establish and maintain effective working relationships with ATP staff, executive management, peers, community groups, outside agency partners, other governmental officials, the public and media representatives.
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