Job Details


Primary Duties

  • The Senior Service Analyst will leverage Business Intelligence and Data Analytic best practices to deliver relevant, timely and insightful information to help monitor route performance and to inform service planning and scheduling. This includes gathering, summarizing and preparing data for geospatial and statistical analysis, data modeling, report creation and automation, end user education and training, understanding and assisting in the development of reporting, analysis and visualization of business data, metrics and measures to allow staff to align and track against overall business strategies, goals and objectives, drive innovation, insight and decision making. Responsible for reports required for the National Transit Database (NTD).

Desired Education & Experience

  • Must have a Bachelor's Degree in Business Administration, Computer Information Systems, Management, Statistics, or related field with a minimum of 5 years progressively responsible experience in various statistical analysis, technical business analysis, or similar role working with data warehouse and/or business intelligence environments, data analytics or an equivalent combination.

Salary Range

5,315/MONTH to 9,155/MONTH


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